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FAQ

 

Q. What is Parnell Plaza Entertainment Venue?

A. Parnell Plaza Entertainment Venue is both a destination visitor attraction and a local entertainment hub which offers the leisure activities of Pery’s Bingo sessions, Timeout’scasino games, Charlie St George’s Pub, the JB Rugby Expo experience and a base for perysbingo.com that is the Pery’s online bingo service.

Q. Where are you located?

A. The venue is located at Parnell Plaza Entertainment Venue 41, 42 and 43 Parnell Street, Limerick, V94 X293 Ireland. The venue is directly opposite Colbert Bus and Rail terminus. Click on the map location icon at www.parnellplaza.ie

Q. What are your opening times?

A. Please call to get updated opening times as times can vary from season to season.

Charlie St George’s Pub is open during all official pub licensing hours.
Timeout Casino is open from 8.30am until very late all days.
Pery’s Bingo venue sessions inner hall doors open from 6.45pm usually but check Facebook or call to confirm for exact days and times.

Q. Where can I find out about promotions and special offers?

A. You can keep up with Parnell Plaza’s latest news, promotions and special offers by

Joining as a member to receive text and email updates and offers
View Pery’s bingo Facebook page for the latest info and offers.
Call in to view Timeouts monthly calendar of excellent offers.
View perysbingo.com

You can apply to join Pery’s live bingo venue or Timeout Casino or Charlie St Georges pub or all three. Just ask a team member when you visit.

Now you can also play bingo with Pery’s online bingo community by joining the online service at perysbingo.com  

Q. Do I have to be a member to visit Parnell Plaza Entertainment Venue?

A. No, at this time you do not need to be a member to visit, but you are welcome toapply to join the Membership Club/Loyalty Program which has many benefits. From time to time a membership only policy may be implemented for a variety reasons such as health and safety, capacity, staffing, unforeseen circumstances or other concerns.  

Q. What benefits do I get when I join the Membership Club/Loyalty Programme?

A.  There are many benefits. Deals change from week to week. You will be notified by text, email and in the venue on screens showing monthly events and offers. Please enquire at the venue.

Q. Is there free WiFi for customers?

A. Yes, there is free WiFi available. Come in and ask for the password.

Q. Is gambling legal in Ireland?

A. Gambling is licensed in Ireland under several statutes. 

Q. Do you have a Gamble Aware Policy?

A.  Yes. The Mature Enjoyment of Gambling (MEG) Policy is in place and reviewed each year. You can view our MEG policy at www.parnellplaza.ie or at the venue.

Q. Do you accept reservations for large parties?

A. Yes and to ensure everyone’s comfort, safety and enjoyment there are terms and conditions. Please contact the booking manager well in advanceon info@parnellplaza.ie.

Q. Is there an age restriction in the venue?

A. It is an adult venue so there are age restrictions from 18+ and upwards for the various activities and events, please request the manager to explain some more.

If you are fortunate enough to look very young you will need a valid proof of age document such as a driving licence or passport.

Q. Health and Safety?

A. For your comfort and safety the venue has a comprehensive CCTV system in place.The venue holds a disability certificate and fire certificate. Regular staff training takes place. The venue complies with it’s health and safety Policy and Procedures in order to provide best practices and a safe environment for its patrons, team members and the public. Patrons and the public also do have a duty of care. Eventhough the venue strives to have no health and safety issues, if you see anything in the venue that you thinkcould be a hazard please report it to a staff member.

Q. Is the venue wheelchair accessible?

A. Yes there is wheelchair access, lifts and accessible toilets in place. Please ask for any additional assistance.

Q. Do you have car parking facilities?

A. On street municipal car parking is available and works on a ticket system which you can purchase in local shops. On street parking is free usually from 6pm each evening.There is a municipal car park at Hyde Road carpark nearby. Off street parking is available at Colbert Rail and Bus station car park immediately across the street and there is a charge.

Q. Do you have a lost and found?

A. Yes, you can ask at reception if you have lost something and a member of staff will be happy to help.

Q. Do you have a smoking area?

A. There are designated smoking areas in the venue. You will see that they are clearly marked. Ask a team member if you are not sure.

 Q. What food facilities are available?

Charlie St George Pub offers a variety of bites to eat. Tasty pizza’s or sandwiches are on offer at varying times.
Timeout Casino provides a very good coffee brand complimentary to its patrons.
Vending machines provide light snacks and drinks in the venue.
Pery’s bingo provides a pop up shop called ‘Vero’ offering tea’s coffees and snacksduring bingo sessions.

Q. Do you cater for customers with dietary restrictions i.e. Coeliacs?

AYes. It is very important that you clearly state to the food staff your exact requirements. In that way the food staff will be able to clearly tell you if it is possible for them to fulfil your requirements.

Q. Do you accept reservations?

A. The venue can accept reservations but it needs to be proposed well in advance to the manager and accepted by the manager.

Q. What gaming facilities do you have?

A. The venue and team prides itself on offering the best quality, most popular and well maintained games experience. Roulette is popular as well as the latest exciting multi game slots. The old style traditional slots are also a popular feature at the venue. Bingo sessions at Pery’s within the venue, often with substantial prize money in play is a great nights entertainment.

Pery’s bingo zones comfortable surroundings and excellent team will help you have an enjoyable bingo session experience. You can play bingo on the traditional paper book tickets, on electronic tablets or pongo a similar game to bingo on boards or tablets. Be sure to ask about the big jackpot is when you visit. If you love bingo but cant make it in lots of people play online at perysbingo.com so do give that a try its easy.

Q. I am not familiar with the gaming machines or bingo?

A. Please ask the competent bingo or casino team for any assistance you may require. In addition lots of the games have help menus to explain the game.

Q. Do you accept bank cards? 

A. Yes the service is available to players.

Q. Can I purchase Gift Cards or Vouchers?

A. Yes, vouchers are available for purchase. Just ask a member of the Casino or Bingo team.

Q. Interested in employment at Parnell Plaza?

A. Please send your CV to jobs@parnellplaza.ie or deliver your CV to Parnell Plaza Entertainment Venue, 43 Parnell Street, Limerick.